12 The Annual Letter of The Public Services Ombudsman for Wales 2021/2022 PDF 420 KB
To consider the report of the Head of Legal
and Corporate Compliance.
Additional documents:
Minutes:
Consideration was given to the report of the Head of Legal & Corporate Compliance.
RESOLVED that the report be accepted and the Governance & Audit Committee was assured that the process for the monitoring of complaints was robust and the performance information provided reflects these practices. (Option 1)