Issue - meetings
The Annual Report of The Public Services Ombudsman for Wales 2019/2020
Meeting: 17/11/2020 - Audit Committee (Item 11)
11 The Annual Report of The Public Services Ombudsman for Wales 2019/2020 
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To consider the report of the Head of Legal
and Corporate Compliance.
Additional documents:
Minutes:
Consideration was given to report of the Head of Legal & Corporate Compliance.
The Head of Legal & Corporate Compliance presented the report which informed Members of the Council’s performance with regard to complaints to the Public Services Ombudsman for Wales.
The Officer went through the report and highlighted points contained therein.
RESOLVED that the report be accepted and the Audit Committee note that the process for the monitoring of complaints was robust and the performance information provided reflected these practices (Option 1).